📜 Terms & Conditions

General terms and conditions of sale and use of the FereCommerce platform

These terms and conditions govern the use of the FereCommerce platform, accessible at www.ferecommerce.com. By using our services, you fully and unreservedly accept these terms.

Article 1: Purpose
These terms and conditions are intended to define the rights and obligations of the parties in the context of the online sale of products offered by FereCommerce to consumers.
Article 2: Orders
The order is validated after payment confirmation. FereCommerce reserves the right to cancel any order in the event of a dispute or suspected fraud. A confirmation email is sent to the address provided.
Article 3: Payment
Payment is made online by credit card, PayPal, mobile money, or bank transfer. Transactions are secured by Stripe and Payzone. FereCommerce does not store any banking data.
Article 4: Delivery
Delivery is made to the address indicated by the customer. Delivery times are given as an indication. In the event of a delay, FereCommerce will inform the customer as soon as possible.
Article 5: Right of withdrawal
In accordance with applicable law, the customer has a period of 30 days to return products and obtain a refund. Return shipping costs are the responsibility of the customer except in special cases.
Article 6: Data protection
The information collected is necessary for order management and customer relations. It is never shared with third parties. For more details, see our Privacy Policy.

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Our customer service is available to answer all your questions regarding our terms and conditions.

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Last updated: 01 May 2026